Non-recurring subscriptions do not need to be terminated and are cancelled automatically after 30 days (if you have paid for 1 month) or after 90 days (if you have paid for 3 months).
If you have started your subscription through our website www.storytel.com and chosen a recurring subscription you can follow the instructions below to terminate your subscription:
1. Go to www.storytel.com and log in to your account.
2. Go to My pages -> My account
3. On the account page, there is a button to end your subscription. Click on it and complete the cancellation on the next page, click Confirm cancellation. You will get a confirmation to your email address. We recommend you save your confirmation.
If you started your subscription in the app, please follow the steps below:
On your Android phone or tablet, open the Google Play Store.
Tap Menu Subscriptions.
Tap the subscription you want to cancel.
Tap Cancel subscription.
Follow the onscreen instructions.
App Store (Apple)
1. Click here and follow the instructions.
Keep in mind: Recurring subscriptions (that are started either through our website or in the app) do not end automatically and are not cancelled if you delete the app or do not use the service. Depending on which payment method you use, you have to cancel it by following the steps above.